About Colburn Power & Recreation
Kohler Generator Parts Authorized Dealer
We are the largest Kohler Generator Parts Authorized Dealer, and we provide worldwide sales and support for Kohler's Residential, Commercial, Industrial, RV and Marine generators. Specifically, we are a factory trained Kohler Generator Sales, Service, Parts and Warranty Authorized Dealer for Kohler Power Systems, and we are an Expert Dealer for Kohler Engines.
Quality, deliverables and cost are the most important elements of "service" according to our customers and dealers, and therefore our business philosophy is built upon the same three key principles:
Always perform the following steps, and get them right on the first attempt by using standard operating procedures in order to protect our customers and dealers from any wasted time or cost:
- Understand the needs and utilize validated solutions
- Utilize quality parts and workmanship that will stand the test of time with a warranty
- Get it where it needs to go when it needs to get there
We realize our outstanding customer satisfaction does not indicate we are doing an outstanding job. To us, it only indicates that we are at least doing what we are supposed to do and what we are expected to do. Our customers have given us a strong reputation to live up to, and we are committed to continually surpass their expectations.
We specialize in repairs, sales, parts and conversions that span the power and recreation industries. We are also a significant supplier and advanced technical support solution for other generator, HVAC, and RV service facilities around the world ranging from RV and residential to industrial and military equipment. We bring custom power and parts solutions across application segments, so for example; we can install, service and warranty solutions for a particular customer's business, home, yacht, RV, horse trailer, and conversion vehicle.
Our business is service, and we maintain a high standard of quality, reliability, and value at an economical cost by providing a full array of inclusive services. Word-of-mouth and consumer satisfaction has driven the majority of our market to us, and we are postured well to continue on our path with continued growth.
We have seen the devastation of widespread power outages and offer our support to those in need. When disasters strike, we often release programs that support our consumers, dealers, and the power generation industry. These goodwill programs offer circuit board repairs at or below our cost. We promise to understand your urgency, and we will start working on your equipment as soon as we receive it. Ranging from hurricanes and winter storms to Ground Zero on 9/11, our goodwill gestures have helped many in need and will continue to do so.
Our persistence has won over varieties of resistance, and we owe it all to honest business practices that focus on our philosophy and outstanding customer service. These elements built the foundation for our customer and dealer confidence, and the reputation of our company as a brand, and they have translated to remarkable growth year after year. As we continue to grow, we are committed to stick to our roots and focus on our key principles that have helped us earn our relationships and our reputation.
Our promise to our dealers and customers is simple. We will provide world-class customer service, quality and delivery at a cost you could only expect from a local small business.
Colburn Electronic Controls, LLC dba Colburn Power & Recreation ("CEC") nor colburnpower.com represent, express or imply any warranties, actions, opinions, companies, brands, logos or trademarks of the control panel, generator or circuit board manufacturers in anyway whatsoever. FG Wilson®, CAT®, and Olympian® are registered trademarks of their respective owners, and neither Colburn Power & Recreation nor colburnpower.com are in anyway whatsoever affiliated with these registered names, trademarks, logos or their respective owners.